Paypal FAQ

What is the difference between e-check payments vs. instant payments?

An e-Check payment is just like writing a check, only you send it through your computer. It is also called an electronic funds transfer, because you withdraw money directly from your bank account. Please be aware that e-check transactions may take up to 10 business days to clear.

Instant Payment is an automatic withdrawal of funds from your bank account. You need to add a backup funding source such as a credit or debit card, or a separate confirmed bank account in order to use Instant Transfer. The funds are usually credited to the recipient's PayPal account within 24hrs

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I have already made my payment through PayPal. Why do my items show as unpaid or re-listed?

If you have made a PayPal payment and the payment does not reflect on your Bidz.com account, please check what PayPal payment method was used as your transaction may not have cleared yet. Always provide us with the Transaction ID # after making your purchase and request an extension for your items.

Please note that all items are re-listed if payment is not received within the allotted 5 day timeframe.

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What is the PayPal Transaction ID #?

The Transaction ID # is proof of payment provided by PayPal. It is also used as a reference number by Bidz.com to track the status of a payment.

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What is the "clearing date" of my PayPal transaction?

The clearing date is the estimated date that the funds will be transferred and credited to the recipient's PayPal account.

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How come when I pay on eBay with PayPal the transaction is instant?

PayPal is proprietary of eBay. All information is pre-approved and prescreened by eBay/PayPal. When transmitting funds to Bidz.com, you are subject to our companys verification. This has to be done before we can accept your payment.

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I have an alternate shipping address on my PayPal account. Why is my order not being shipped to my alternate address?

Bidz.com will only ship orders to the confirmed address on your PayPal account. You should contact Bidz.com directly to add an alternate address. You will be required to submit Address Verification information (AVS) in order to add an alternate address.

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Why can I not select ring re-sizing and pay with my PayPal account?

The PayPal payment section does not allow for special service requests. If you would like this additional service, please contact our customer service to request instructions on submitting a manual PayPal payment.

Manual payments should be pre-approved by customer service before they are accepted. If there is no prior authorization from Bidz.com, your payment may be refunded.