Registration FAQ

Do I need to register in order to place bids?

Yes, registration is necessary for you to be able to place bids.

It is important to us that all Bidz.com members participate in an honest and professional manner. This is why we require all members to register. This allows us to ensure the safety of all users.

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What does it cost to register?

Registration on Bidz.com is Free and Easy!

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Do I have to buy anything after I register?

No, you don't have to purchase anything after you register. Everybody is welcome to visit our site at anytime. As a registered user, you have the privilege to bid on items whenever you like, please do remember that our auctions run 24 hours a day 7 days a week.

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Can I bid on as many items as I like?

First time customers will be required to pay for their first five items that they bid on and win. Bidding privileges will be restricted until payment is made. After the first transaction is officially completed, customers will be able to bid freely on other items.

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Does it cost anything to bid?

Unlike many other online auction sites, Bidz.com does not charge you a bidding fee.

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How come I did not receive confirmation e-mail after registering?

A confirmation message is sent via e-mail shortly after you register. This is to ensure that your e-mail address is valid. Please note that emails may be identified as spam or filtered to a junk folder by your email provider. To ensure emails do not bounce off of any filters, you may need to add the domain address @bidz.com to your safe-list, white-list, or address book.

If you do not receive this message within 24 hours of your registration please contact Customer Service at customerservice@bidz.com.

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Can I register under more than one account?

No. Bidz.com will only allow you to register one account per user. In cases that you forget your username or password, please don't create a new account in an attempt to remedy the situation. Instead, click on the Forgot your username or password link when trying to Log In.

You will be asked to enter the e-mail address you registered with so that Bidz.com can send you your current Logon ID and Password right away. You may contact our Customer Service for further assistance.

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How can I update my registration information?

Bidz.com members may update their contact information (e-mail address, mailing address, and phone number) by using the Update My Registration Info link section of the My Bidz Control Center. Updating this information is vital for communication with our customers as well as creating an honest and secure environment for all Bidz.com members.

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What about the privacy of my information?

Your privacy is very important to us. Bidz.com is fully committed to protecting your right to privacy within our on-line auction community. Bidz.com does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes. We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the MyBidz Control Center which is accessible only by you with your password.